Terms & Conditions

Website use

This website provides general information about KN Overseas and its travel, visa and related support services. By using the website, you agree to use it lawfully and not interfere with its operation or security.

Website information is general guidance and should not be treated as a guarantee, legal advice or an official statement from any government authority.

Services, fees and bookings

The agreed scope, professional fees, third-party charges and expected timelines will be confirmed before paid work begins.

Airfares, accommodation, insurance and other travel products remain subject to supplier availability, pricing and their individual conditions until a booking is completed.

Visa applications and decisions

Visa rules, processing periods and decisions are controlled solely by the relevant embassy, consulate, immigration department or government authority.

KN Overseas supports application preparation but cannot guarantee approval, processing time, appointment availability or entry into a destination.

Customer responsibilities

You are responsible for providing complete, accurate, current and authentic information within the requested timeframe.

• Review names, dates, documents and booking details before approval
• Disclose relevant travel, visa and refusal history accurately
• Attend required appointments and meet authority deadlines
• Comply with passport, health, immigration and destination requirements

Changes, cancellations and refunds

Changes and cancellations are subject to the terms of the airline, hotel, insurer, government authority or other supplier involved. Professional work already completed may be non-refundable.

Any applicable cancellation terms or refund eligibility will be explained according to the confirmed service and supplier conditions.

Liability and changes to these terms

To the extent permitted by law, KN Overseas is not responsible for decisions, delays, disruptions or losses caused by government authorities, suppliers, force majeure events or inaccurate information provided by a customer.

We may update these terms when our services or applicable requirements change. Continued website use after publication means the revised terms apply from their stated update date.